留学干货｜学会这些经典表达，拯救你的英文邮件！-新东方前途出国

一般情况下，英文邮件可以简单分为四个部分：开头问候+正文+结尾问候+落款——可见问候有多重要。

在和同事或者客户写邮件时，无论是你主动发送的邮件，还是回复别人的邮件，都一定、一定、一定要在邮件开头写一些寒暄或者感谢的语句，表示自己对对方的尊重。

1. 百搭问候

一般情况下，我们可以根据时间来决定问候的内容，比如在周一周二的时候，对方一定刚过完周末或者小长假，你可以这样说：

• Hope you had a nice weekend.

• I hope you had a great holiday.

• I hope you enjoyed your weekend.

等到周五，可以做一个总结性祝福：

•   Wish you a great weekend!

或者更简洁的方式：

• Happy Monday! / Happy Friday!

刚过完周末，一句Happy Monday会让对方感觉你元气满满又热爱工作，而且可能会被你的快乐所感染更加喜欢你哦！一句Happy Friday能让大家找到共鸣，毕竟有谁不喜欢将带来周末的周五呢～

2. 没有特殊情况的问候

    实在不知道说什么

那么问题来了，周三周四说什么呢？别慌，邮件问候的方式有很多种，如：

• Hope you’re having a good week.

或者别管是周几了，简单的问候：

• Good morning / Good afternoon / Good evening,

又或者为了表达自己对对方的关注，可进行询问式问候：

• How are things going over there?

• How are things in [somewhere]?

3. 对不同收件人的问候

对于有段时间没见的熟人:

• I hope you are well.

• I hope you’re doing well.

• Hope everything is going well with you.

对于前几天才见过的陌生人:

• I'm glad we had a chance to chat at the convention.

• It was a (great) pleasure to meet you yesterday.

• I’m so glad that we had the chance to meet at the conference.

• I’m glad that we were finally connected during [meeting/event].

对于不太熟的熟人或者普通客户:

• I hope this email finds you well.

• Hope all is well with you.

对于之前好久没见，但前几天又才见过的熟人:

• It was great to see you on Thursday.

• It was nice chatting with you at Monday‘s event.

如果你只是回复对方的邮件:

• Thank you for your email about...

• Thanks for your email this morning/yesterday / on Wednesday/last month...

• Thanks for your feedback on/your invitation / your suggestion.

• Thanks for sending / asking about/attending.

• Thank you for reaching out (to me).

如果是回复对方的回复:

• Thanks for your quick reply.

• Thanks for getting back to me (so quickly).

• Thank you for sharing / letting me know.

• Thank you for the heads up / the notice.

• Thanks for keeping me in the loop.
  
  

4. 带有歉意的问候

邮件不要求秒回，但最好也要第一时间回复。如果你的回复比预期晚了，最好表示一下自己的歉意:

• Sorry for my late reply.

• Sorry it took me so long to get back to you.

• Sorry I haven’t got back to you sooner.

• Sorry for the delay getting back to you.

• I apologize for the late response.

• Sorry it’s been so long since my last email.

在最后一刻做出会议改变或者通知的时候，要为自己的“临时”表达歉意：

• I am sorry for the last minute notice.

如果要麻烦别人，也可以先表示歉意：

• Please accept our apologies for any inconvenience caused.

1. 百搭问候

和开头问候的思路相似，我们可以根据时间划分。  比如周末前或者假期前，可以说：

• Have a great weekend!

• Have a nice holiday!

  
  

工作日的任何一天，都可以说：

• Have a wonderful day!

• Enjoy the rest of your day!

2. 简单感谢的问候

直接表示感谢：

• Thank you for everything.

• Cheers.

为别人的帮助表达感谢：

• I would appreciate your help (in this matter).

保持联系：

• Keep in touch.

  
  

3. 特殊问候

期盼他人的回复或其他：

• Looking forward to hearing from you soon.

• I look forward to hearing from you soon.

• I look forward to seeing/meeting you.

• Please let me know if this works / if you are available / if that sounds good / if you can / if you can help/ if you need to reschedule...

• Any feedback you can give me on this would be greatly/highly/much   appreciated.

你们将要见面时:

• See you on Thursday / next week.

• See you soon.

希望今后能为对方提供更多帮助时(很常用):

• If we can be of any further assistance / If you need more information/more   info/further information, please let us know.

• Let me know if you need any help.

• In the meantime, if you need any more information... If you have any (more)   questions (about)...

• please do not hesitate to contact me.

• please feel free to contact me/to get in touch.

• please let me know.

• drop me an email / drop me a line.

4.   带有歉意的问候

为自己耽误了对方表示歉意或者帮不上忙时:

• Thanks (again) you for your understanding / for your patience.

• Once again, please accept our apologies for any/the inconvenience caused/for   the delay/for the misunderstanding.

• I really hope we can find a solution soon.

• Sorry I couldn't be of more help.

作为邮件的核心，正文的描述要直接，但表述方式不能太直接。

“放低姿态”不是要你处处高抬对方，而是要时时提醒自己注意礼貌用语。

比如在对对方提出请求时：

千万不要再用“I want” / “I need you to”（这个口语中常见的问题，延用到邮件里更加面目可憎，毕竟在邮件里对方不见你的表情和肢体语言），而最好改成 “I would like”：

• As we discussed, I would like to send you...

• I would like to share with you...

• Please allow me to make a proposal.

还有”Can you [do something]”, 和容易引起歧义的 “Could   you please”--其中的 “please ”时常用在反讽表达中，就像微信里的微笑脸变了味，所以最好的表达是：

• I'd really appreciate it if you could...

• I'd be very grateful / very helpful if you could...

• I was wondering if you could / if you would be able to...

• If possible, I'd like to know (more) about...

• If you could have it ready by tomorrow/ the end of next week, I would really appreciate it.

• Could you let me know if / when/ how / ...

• Could you reply to me by today?

在简单的问候之后，可以直接进入主题，也可以先表明自己写邮件的来意：

• I am writing to you about our last meeting / your presentation yesterday / our next event.

• I am writing you to follow up on...

• I am reaching out because...

• This is just a quick note to...  / This is just a quick reminder...

• Might I take a moment of your time to...

• This email is just to let you know that...

• With reference to our telephone conversation today...

• Just a quick heads up...

当你发邮件给一个“大忙人”或者上司，想表达自己不想占用对方过多时间时：

• I understand you must be extremely busy with your new project, so I will just   be brief.

• I know you’re swamped, so I made sure that this wouldn’t take too much of   yourtime.

• I guess things must have been hectic on your end with the upcoming event, so I will just cut to the chase.

当你想拒绝对方，或者传达一个坏消息时，不要用“I don’t want to”或者直接说“No”， 改用“I'm afraid that”，是不是听起来就委婉了许多：

• Unfortunately, we cannot/we are unable to...

• I'm afraid it will not be possible to...

• I'm afraid that we can't...

• We regret to inform you that...

• I regret to inform you that (due to...) ...

• After careful consideration we have decided (not) to ... Due to [reason], it won't be possible to...

• I'm sorry but it's out of my hands. I'm afraid I won't be able to...

想要获得别人的意见或者许可时，不要用“tell me”，改为“let me know”听上去更自然：

• Please let me know if this is OK with you.

• What are your thoughts (on this)?

• Please let me know what you think / your feedback.

• We just need the thumbs up/the green light

• We're waiting for approval)

如果你添加了附件，就要对此做出解释：

• I’ve attached... / I'm enclosing [file] / I've attached [file] Please find [file]   attached.

• I’ve attached [file] for your review.

• The attached file contains...

对特别说明做进一步做解释：

• Please see the information below for more details about...

• The parts in bold / in red / are my comments / are the changes we made. Here's the document that you asked for.

• As we discussed, [file] is attached.

• Please find my two main questions below

• Here are the details on...

想要向对方寻求更详尽的解释：

• I didn't/don't fully understand [something]. Could you please explain that   again?

• I didn't quite get your point about [something]. Could you be more specific?   Could you give us some more details on...?

• If you could please shed some light on this topic, I would really appreciate it.

• Could you please clarify [something] / when you would like us to finish this?  

• Could you please clarify what you would like us to do about...?

• If I understood you correctly...

• In other words, would you like us to...

发出会议/见面的邀请时：

• I'd like to schedule a meeting on [day] if you are available/free then.

• I am available on [day], if that's convenient for you.

• Would you be available on [day]? If so, I'll send you an invite shortly.

• Can you make it on [day]? If so, I'll book accordingly.

• I'm afraid I can't make it on [day]. How about...?

• (Due to...) I'm afraid we need to reschedule / delay / postpone / put   back / cancel / call off / move / rearrange our meeting.

• We are sorry to inform you that the interview/meeting scheduled for [day]   will have to be rescheduled.

  
  

想表达自己会跟进项目或者会快速回复对方时：

• I will get back to you (as soon as I can / possible)

• I will get back to you on / by Friday.

• I will keep you posted.

对自己的表达有一丢丢不够自信，但希望对方理解，或者纯粹表示友好时：

• I hope you find this helpful.

• I hope it's clearer now.

• I hope that answers all your questions.

• I know that's a lot to take in, so let me know if anything I've said doesn't make sense.